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3 Key Considerations for Building Better Customer Experiences

As customer experience experts and advocates, we returned to Interact17, at The Ohio State University, where this year’s conference was focused on the customer experience.

CX Week 2017: Building Holistic Customer Experiences

While CEOs believe their brands are delivering a superior customer experience (80%), only 8% of their customers agree. 

Personal is Professional

Translating personal learnings into professional learnings to stay ahead of the curve.

The Future of Monetization Online

The internet has always somewhat been a silent opposition to the 9-5 job. And if you have the guts to look hard enough, you can find job offers rolling in from every direction.